PRIVACY POLICY

Last Updated: September 1, 2026

DesignFlare LLC ("DesignFlare," "we," "us," or "our") operates as a full-service architecture and interior design firm. This Privacy Policy explains what personal information we collect through designflarellc.com and our design consultation process, why we collect it, and the choices you have.

This policy applies to all pages of our website and to any personal information collected through our contact forms, phone calls, email, or in-person consultations.

1. Information We Collect

When you contact us, request a consultation, or use our website, we may collect:

• Contact details: name, email address, phone number, mailing address
• Project information: property address, project type, budget range, timeline, and design preferences you share with us
• Communications: messages, files, images, or documents you send us through our forms or email
• Technical data: IP address, browser type, device type, and pages visited, collected automatically through standard web technologies
• SMS opt-in data: your phone number and consent status, if you choose to opt in to text message updates (see Section 5)

2. Why We Collect This Information

DesignFlare LLC collects the information above for the following purposes:

• To respond to inquiries and schedule consultations
• To prepare design proposals, quotes, and project documentation
• To deliver architecture, interior design, and project management services you have requested
• To send project updates, appointment reminders, and billing notices
• To improve our website and marketing based on aggregated, non-identifying usage trends
• To comply with legal, accounting, and contractual obligations

3. Advertising and Analytics

We advertise our services through Microsoft Advertising (Bing Ads) and may use the Microsoft Advertising Universal Event Tracking (UET) tag and similar analytics tools on our website to measure ad performance and improve our marketing. These tools may collect your IP address, device information, and on-site actions such as form submissions. You can manage ad personalization through your browser settings or via Microsoft's advertising opt-out tools.

4. Cookies

Our website uses cookies to support core functionality, remember your preferences, and measure site performance and advertising effectiveness. You can disable cookies through your browser settings; some site features may not work correctly if you do.

5. SMS Communications

If you provide your phone number and affirmatively check the SMS consent box on our contact or inquiry form, you agree to receive text messages from DesignFlare LLC related to:

• Consultation and appointment reminders
• Project updates and status notifications
• Billing and payment-related notices
• Occasional promotional offers about our design services

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. SMS consent is never sold, shared, or used for purposes unrelated to DesignFlare LLC's own services.

6. How We Share Information

DesignFlare LLC does not sell, rent, or trade your personal information. We may share information only with:

• Subcontractors, vendors, and contractors directly involved in delivering your design or construction-related project
• Service providers who support our website, email, SMS, and payment processing (bound by confidentiality and data protection obligations)
• Authorities, where required by law, subpoena, or to protect our legal rights

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including ongoing project records, billing history for accounting purposes, and any period required by law. Inquiry records not converted into a project are generally retained for up to 24 months.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are directed at adults and are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Your Rights

You have the right to request access to, correction of, or deletion of the personal information you have provided to us. To exercise these rights, email billing@designflarellc.com with the subject line "Privacy Request." We will respond within 2 business days and complete verified requests within 30 days, or as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date at the top of this page. Continued use of our website after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

DesignFlare LLC

Email: billing@designflarellc.com

Address: 21701 Gallus Drive, Pflugerville Texas 78660

Phone: (646) 809-4906

Response Time: Within 24–48 business hours, Monday–Friday