Refund Policy
1. Eligibility for Refunds
Refunds may be issued in the following cases:
The project has not yet started and no work has been delivered.
A duplicate or accidental payment was made.
Services were not delivered as per the agreed scope (subject to internal review).
2. Non-Refundable Cases
Refunds will not be provided in the following situations:
Once the initial concepts, designs, or drafts have been shared.
If the client fails to provide required information, content, or approvals causing project delays.
Dissatisfaction with a service that was completed according to the agreed brief/scope.
Change of mind after the project has started.
For third-party costs (e.g., hosting, domain registration, stock images, plugins, or software licenses).
3. Partial Refunds
In certain cases, Design Flare may consider partial refunds for unfinished portions of a project.
Any partial refund, if approved, will be calculated after deducting costs for time, resources, and materials already invested.
4. Process for Requesting a Refund
To request a refund, you must:
Submit a written request to designflarellc@gmail.com within 7 days of project delivery or payment.
Include your invoice/order number and a clear explanation of the issue.
Our team will review your request and respond within 7–10 business days.
5. Mode of Refund
Approved refunds will be processed using the original payment method (e.g., bank transfer, credit/debit card, PayPal).
Processing times may vary depending on your financial institution.
6. Changes to This Policy
Design Flare reserves the right to update or modify this Refund Policy at any time. Updates will be posted on our website with the revised “Last Updated” date.